Kantorei Privacy Policy
Kantorei values your privacy and is committed to treating your personal information with care and respect. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.
1. Information We Collect
We may collect information you voluntarily provide to us when you:
Purchase tickets or merchandise
Make a donation or other financial contribution
Subscribe to our email communications
Sign up to receive a free resource, promotion, or other content
Complete a survey or provide feedback
Register for or participate in a Kantorei program, event, or activity
Contact us by email, phone, through our website, or in person
Interact with our website or digital communications
Depending on how you interact with Kantorei, the information we collect may include your name, email address, mailing address, phone number, ticket or transaction information, donation history, communication preferences, survey responses, and other information you choose to provide.
When you make a purchase or donation online, payment information may be processed by a third-party payment processor. Kantorei does not store complete credit or debit card numbers on its own systems.
2. Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and information about how you interact with our website.
We may use cookies, analytics tools, pixels, and similar technologies to operate our website, understand how people use it, improve our communications, and measure the effectiveness of our marketing.
Some third-party services we use may collect information according to their own privacy policies.
3. How We Use Your Information
Kantorei uses personal information for legitimate organizational purposes, including to:
Process ticket purchases, donations, registrations, and other transactions
Deliver products, resources, and services you request
Communicate with you about Kantorei programs, performances, events, and activities
Send newsletters and other communications you have requested or that we believe may be relevant to your relationship with Kantorei
Provide donor acknowledgments and stewardship
Understand our audiences and improve our programs and services
Conduct surveys and research to better understand our community
Measure and improve our website, marketing, and communications
Maintain accurate organizational and financial records
Protect the security and integrity of our systems
Comply with applicable laws and legal obligations
We seek to collect only information that is reasonably necessary for these purposes.
4. Email Communications
If you provide your email address to Kantorei, we may use it to send you information about performances, events, programs, fundraising campaigns, educational opportunities, news, and other Kantorei activities.
If you sign up for a specific resource or promotion, such as a free music collection, we may use your email address to deliver that resource and, where permitted, send you related Kantorei communications.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails. You may also contact us directly to update your communication preferences.
Please note that even if you opt out of promotional communications, we may still contact you when necessary to complete a transaction or provide important information about a purchase, donation, registration, or other service you have requested.
5. How We Share Your Information
Kantorei does not sell your personal information.
We may share personal information with trusted service providers that help us operate our organization. These providers may assist with services such as:
Ticketing and event registration
Donor and constituent management
Email marketing
Payment processing
Website hosting and analytics
Digital advertising and marketing
Survey administration
Other administrative or technology services
These service providers are permitted to use personal information only as necessary to provide services to Kantorei or as otherwise permitted by law.
We may also disclose information when reasonably necessary to comply with a legal obligation, respond to a lawful request, protect the rights or safety of Kantorei or others, prevent fraud or abuse, or protect the security of our systems.
6. Donor/Patron Privacy
Kantorei respects the privacy of our donors and patrons.
We do not sell or rent donor information to other organizations. We may use donor information to process gifts, provide acknowledgments, maintain records, communicate with donors, and conduct appropriate donor stewardship and fundraising activities.
Kantorei may publicly recognize donors according to its established donor recognition practices. Donors may request that their names not be publicly recognized by contacting Kantorei.
7. Surveys and Audience Research
Kantorei may conduct surveys and other research to better understand our singers, audiences, donors, and community.
Survey responses may be used in aggregate to inform organizational planning, marketing, program development, fundraising, and audience engagement.
When possible, we will use aggregated or de-identified information when reporting survey findings publicly.
8. Children's Information
Kantorei does not knowingly collect personal information from children through our website for purposes unrelated to participation in Kantorei programs or activities.
If personal information is collected in connection with a youth program, event, or educational activity, Kantorei will use that information only for legitimate programmatic, administrative, safety, and communication purposes and in accordance with applicable law.
9. Data Security
Kantorei takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
No method of transmitting or storing information electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
10. Data Retention and Disposal
Kantorei retains personal information only for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate organizational, financial, and legal records, or as otherwise required by law.
When personal information is no longer needed, Kantorei will take reasonable steps to securely dispose of or destroy it in accordance with applicable requirements and our internal procedures.
11. Third-Party Websites and Services
Our website, emails, and other communications may contain links to websites or services operated by third parties.
Kantorei is not responsible for the privacy practices, content, or security of those third-party websites or services. We encourage you to review their privacy policies before providing personal information.
12. Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have rights regarding the personal information Kantorei maintains about you, including the right to request access to, correction of, or deletion of certain information.
You may also have the right to opt out of certain uses of your personal information, including certain forms of targeted advertising or profiling, where applicable.
To make a privacy request or update your communication preferences, contact us using the information below.
Kantorei will review and respond to requests in accordance with applicable law.
13. Changes to This Policy
Kantorei may update this Privacy Policy from time to time to reflect changes in our practices, technology, programs, or applicable law.
When we make changes, we will update the effective date at the top of this policy. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, would like to update your information or communication preferences, or wish to make a privacy-related request, please contact:
Kantorei
Denver, Colorado
Email: kantorei@kantorei.org